Privacy Policy for Hafeez Mobile Samundri

Welcome to Hafeez Mobile Samundri ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hafeezmobilez@gmail.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the App, placing an order, or contacting us. This information includes:

• Personal Identifiers: Your full name, mobile phone number, and account password.
• Delivery Information: Physical delivery address that you save in your profile for order dispatch.
• Order Records: Cart details, items purchased, prices, timestamps, and order status (Pending, Shipped, Delivered, Cancelled).

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, including:

• To facilitate account creation, login processes, and secure authentication.
• To manage and process your orders, updates, and cancellations.
• To forward order specifications to WhatsApp for confirmation and direct communication.
• To protect our application from unauthorized admin panel access and fake account spam.

3. Sharing and Third-Party Services

We do not sell, rent, or trade your personal data. However, we utilize trusted third-party cloud services to ensure the app functions efficiently:

• Firebase (by Google): Used to securely store your credentials, stock list, and order logs.
• Cloudinary: Used solely by administrators to host and display stock and product images.
• WhatsApp: Used as a transaction bridge where order receipts are forwarded for direct checkout.

4. Data Security

We implement a variety of standard security measures to maintain the safety of your personal information. Your account password and credentials are saved in our Firebase database. While we strive to protect your database transactions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. User Control & Data Deletion

We believe in giving you full control over your data. You have the right to:

• Update your account password or saved address at any time from the "ME" profile section.
• Delete Your Account permanently: You can click the "Delete My Account" button inside your profile page. This action instantly and permanently erases your credentials, profile data, and registered address from our database servers.

6. Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: